Returns And Refunds Policy

Unable To Download Product Information
You must report to [email protected] within 3 days of your purchase if you unable to download our product (property information). We will deliver our product by email if you have any problems to download.

Step to report the problems.
1. Please email support@klangvalleylist.com for any problems you face or contact our customer services by the phone.
2. Specify any problems and attach with the receipt of transaction reference number that you have purchased.

  1. We will update your id to download the information if there is our technical problem or system error.Exchange productExceptions

We do not allow to change the product due to customer careless mistake.

Refund
If we cannot deliver our product within 3 days after customer report the problems, we will refund the transaction.

Delivery Method

Our product can be download on the user download page after purchase.